Lauren Hetzer
laurenhetzer@newtechhigh.org

QUALIFICATIONS
*Excellent customer service skills
*Previous Retail work
*Patient, thoughtful listener
*Team player, works well with others
*Honor Roll student
*Works well under pressure
*Literate with technology
*Excellent phone skills

PROFESSIONAL SKILL
*Type 65 wpm
*Proficient in Microsoft office, including Word, Powerpoint, and Excel; Adobe including Photoshop and Image Ready; and Macromedia Dreamweaver
*Proficient with Windows or Macintosh Operating Systems

EXPERIENCE
Baby-Sitting, Mother’s helper

2004-Present

Napa Humane Society Spay and Neuter Clinic, Volunteer work/Internship
Building Microchip database, filing, making phone calls, mobile adoption unit

2005-Present

Pet Food Express, Sales Associate/Sales Lead in-training
Retail experience, cash-registers, phones, stocking, shipments, received training for management position

2005-2006

Ann Taylor Factory Store, Sales Associate
Retail experience, cash registers, phones, stock/shipment

2006-2007

24+ Hours of Community Service

EDUCATION
New Technology High School Graduating June 2007
Teaching method: Project-Based Learning
Relevant coursework: Digital Media

Napa Valley College Aug. 2005-Present
Relevant coursework: Business 100, Spanish 111, 114; Math 106, 108; Photography 120